Once you have made a booking on a Pedal Pedal trip and your booking is confirmed you will be required to make a deposit payment within 5 days of making your booking. Deposit amounts are listed on each tour's web page. Failure to pay the booking fee will mean your place will be available to other potential customers. The main payment for the trip is due 2 months before the tour starts. Booking made less than 2 months before the tour start date will require full payment.
Each Pedal Pedal tour includes different services in terms of included activities, meals and transport. These details are included on the tour's web page. Pedal Pedal reserves the right to change inclusions as listed due to operational or other factors.
Cancellation By You
Should you (the client) choose to cancel a booking, Pedal Pedal must be notified in writing or by email.
The following cancellation fees apply for our scheduled group tours:
- more than 60 days before departure, loss of deposit
- 59 days or less before departure, no refund.
No refund will be made should you voluntarily leave a tour early.
Cancellation By Pedal Pedal
In the event that Pedal Pedal cancel a trip, notification will be given no less than 60 days before the departure date of the trip. Pedal Pedal will return all money paid for the trip cost less any credit card processing fees. Pedal Pedal are not liable for any other money paid, including flight ticket purchases. Please note this excludes cancellations due to conditions outside Pedal Pedal control such as war, natural disaster, political instability, etc. In such an event no money will be returned by Pedal Pedal and you will need to make a claim on your travel insurance.
It is required that a bicycle helmet be worn by all cyclists when riding a bicycle throughout a Pedal Pedal bicycle tour. Failure to wear a helmet will result in the customer not being allowed to cycle as a part of the tour program.
Pedal Pedal reserves the right to change advertised itineraries before or during a tour in the interests of safety resulting from war, disease, natural disaster, safety, or changed local conditions. The tour leader or guide during a tour has the right to make any necessary changes to the itinerary for the reasons listed. Any client not adhering to changes made for these reasons will be deemed to have left the tour and is no longer under the care of Pedal Pedal.
It is a condition of participating in a Pedal Pedal tour that each traveller holds travel insurance for the duration of the trip. Insurance must include comprehensive medical and emergency evacuation. Your travel insurance details will be checked by your Group Leader on arrival at the starting point hotel.
Due to the nature of the style and locations that Pedal Pedal operate in, Pedal Pedal and their guides, leaders, and support staff do not accept responsibility for any loss, injury, illness, damage, accident, fatality, delay or inconvenience experienced from time of departure to time of return arising out of any such adventure trip organised by Pedal Pedal.
Some of the the personal information Pedal Pedal collects with your booking may be provided to third party suppliers. This will only be done where required for legal reasons (eg. booking flight tickets, permits, hotel bookings in some countries). Your email address will not be shared with anyone!
Acceptance of Conditions
By payment of your booking deposit you agree to the terms and conditions as read.